Committed to Your Privacy Privacy
Salford City Football Club Limited (company number: 08912116)
We are committed to protecting and respecting your privacy as per GDPR regulations.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.salfordcityfc.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of GDPR (General Data Protection Regulation), the data controller is Salford City Football Club, address Fourth Floor, Unit 5b The Parklands, Bolton, United Kingdom, BL6 4SD.
Information we collect from you
We may collect and process the following data about you:
Information you may give us
This is information about you that you give us by filling in forms on our main website or ticket website - "our site", in respect of salfordcityfc.co.uk and salfordcitytickets.co.uk - or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you; use our site; subscribe to our mailing list or any other services available on our site from time to time; search for particular content; follow a link on our site; participate in interactive content and/or social media functions on our site; enter a competition, promotion or survey; contact us using our “Get in touch” form; and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information and a personal description.
Information we may collect about you when you visit the website
With regard to each of your visits to our site we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, any login information, browser type and version, time zone setting, browser plug-in types and versions and operating system and platform;
– information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), information you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
Information we may receive from other website/service sources.
This is information we may receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, service providers, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and/or credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
general privacy notice
This Privacy Notice sets out how we use and look after the personal information we collect from you. We are the data controller, responsible for the processing of any personal data you give us.
We take reasonable care to keep your information secure and to prevent any unauthorised access to or use of it.
What personal data we hold on you
Personal data means any information about an individual from which that individual can be identified. We collect, use, store and transfer some personal data of our employees, volunteers, suppliers, season ticket holders and ticket purchasers.
You provide information about yourself when you register with the Club on "our site", and by filling in forms at an event or online, or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, date of birth, address, e-mail address & phone number.
Why we need your personal data
We will only use personal data for any purpose for which it has been specifically provided.
The lawful basis to retain personal data is to be able to run the football club’s business and provide services for supporters (for example the purchase of (season) tickets, surveys and feedback requests, electronic newsletters etc). We will only ever use your data to contact you for the confirmation and delivery of goods/services; inform you about relevant activities concerning yourself and Salford City Football Club; or to request your participation in surveys or ask for feedback.
Protection of your personal data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time, and will inform you to any changes in how we handle your personal data.
Contact
If you have any questions about this Privacy Notice then please contact the media team on media@salfordcityfc.co.uk.